What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will upgrading my account interrupt the collection of submissions?

    Asked by ElleEffe on August 17, 2016 at 12:43 PM

    If I update my account in the midst of a JotForm collecting submissions, will it interfere at all?  Or just give me the more space that I ultimately need?

    upgrading account Submissions JotForm My Account all
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    JotForm Support

    Answered by Nik_C on August 17, 2016 at 02:45 PM

    Your account is overlimit, you can free up space by deleting some of the submissions or by upgrading your account.

    Account upgrade should not interfere with your submissions. As soon as you upgrade your space will increase and everything will work without any interruptions.

    If you need to take a look at our pricing you can find more information about it here.

    Let us know if you need more information