Why is my form is disabled

  • mdttactics
    Asked on August 17, 2016 at 2:19 PM

    It is under registration on the website

    Page URL: http://www.mdttactics.com
  • Boris
    Replied on August 17, 2016 at 4:40 PM

    Your account was suspended for collecting credit card information, which is strictly against our terms of use:

    https://www.jotform.com/terms/

    Your form named "Credit Card Update Form" is the one violating our terms, as can be seen over the following screenshot:

    Why is my form is disabled Image 1 Screenshot 20

    In order to reactivate your JotForm account, we have deleted your form in violation. Please refrain from creating such forms in the future, and if you need to collect payments through your forms, it must be done by using one of our supported PCI DSS compliant payment processors:

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    You can see a list of our supported payment processors on the following guide:

    https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    Since we have deleted the form in violation, your account should be working fine once again. Please try logging in, and let us know should you need any further clarifications or assistance.