Auto responder and Confirmation features are not working.

  • Profile Image
    FSC109
    Asked on August 17, 2016 at 03:21 PM

    Hi-

     

    The auto responder and confirmation messages are not being sent after a registrant submits a registration form.  Any suggestions?

     

    Thank you

  • Profile Image
    Jeanette
    Answered on August 17, 2016 at 06:15 PM

    The email addresses facultysuccesscenter@chaffey.edu and candice.brock@chaffey.edu were

    the bounce list

    Reason(s) : smtp; 550 rejecting spoofed message

    To avoid this problem in the future, please follow this guide:

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues