What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Auto responder and Confirmation features are not working.

    Asked by FSC109 on August 17, 2016 at 03:21 PM

    Hi-

     

    The auto responder and confirmation messages are not being sent after a registrant submits a registration form.  Any suggestions?

     

    Thank you

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 17, 2016 at 06:15 PM

    The email addresses facultysuccesscenter@chaffey.edu and candice.brock@chaffey.edu were

    the bounce list

    Reason(s) : smtp; 550 rejecting spoofed message

    To avoid this problem in the future, please follow this guide:

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues