What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Out of Space?

    Asked by katmediadesign on August 17, 2016 at 11:16 PM


    I'm trying to figure out why JotForm says I'm out of space when I haven't reached the limit on the free plan. People submitting forms keep getting booted off. 


    Thank you,


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    JotForm Support

    Answered by beril on August 18, 2016 at 02:37 AM

    Hi Kat,

    As a free user, you have 10 payment submissions per month. To solve that issue, you need to upgrade your account to another plan which is best for you. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.