Out of Space?

  • Profile Image
    katmediadesign
    Asked on August 17, 2016 at 11:16 PM

    Hi,

    I'm trying to figure out why JotForm says I'm out of space when I haven't reached the limit on the free plan. People submitting forms keep getting booted off. 

     

    Thank you,

    Kat

  • Profile Image
    beril
    Answered on August 18, 2016 at 02:37 AM

    Hi Kat,

    As a free user, you have 10 payment submissions per month. To solve that issue, you need to upgrade your account to another plan which is best for you. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.