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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My deleted forms keep reappearing!

    Asked by rolfes on November 17, 2010 at 01:34 PM

    I have some old forms which I no longer require, so I want to delete them. I hit the delete button, confirm in the next box, and they go. Just to make sure, I empty the trash as well. Then I go and do something else, and when I come back to the 'My Forms' page, there they are again! I can't get rid of them!

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    JotForm Founder

    Answered by aytekin on November 18, 2010 at 12:25 PM

    What is the URL of the form that is not possible to delete?

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    Answered by rolfes on November 18, 2010 at 04:20 PM

    http://www.jotform.com/form/3211948660

    As you can see, this form is entirely empty, but still comes up on my 'My Forms' list (as do at least two others).

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    JotForm Founder

    Answered by aytekin on November 19, 2010 at 04:50 AM

    Deleted them form you.

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    Answered by rolfes on November 19, 2010 at 12:35 PM

    And now they're back again!

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    JotForm Founder

    Answered by aytekin on November 19, 2010 at 03:07 PM

    This is probably a bug with the new my forms page. We will look into it next week and get back to you.

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    Answered by timthornbrough on November 21, 2010 at 10:34 PM

    I am having the same issue.  Thanks.

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    Answered by serkan on November 22, 2010 at 03:27 AM

    This problem is resolved now. Thanks for reporting.