Different form using same email as receipent

  • binnurdin
    Asked on August 18, 2016 at 1:57 AM

    I create two form and set the same email address for notification. But I only receive notification from 1 form only. The second form I didn't receive notification. Please help

  • Rose
    Replied on August 18, 2016 at 4:25 AM

    There two recipient e-mails for this form and when I checked mail logs, both of them get received submissions. 

    There is only one recipient e-mail for this form and  the common mail address for these two forms is "admin@binnurdin.com " 

    Could you please confirm if you are checking your submissions from your account belong this address?

    Since, it seems that submissions for both forms got received correctly as you can see below. 

    Different form using same email as receipent Image 1 Screenshot 20

    Could you please also check your spam folder? 

    Feel free to contact us anytime if the issue still persist.