- binnurdinAsked on August 18, 2016 at 01:57 AM
I create two form and set the same email address for notification. But I only receive notification from 1 form only. The second form I didn't receive notification. Please help
- JotForm SupportRoseAnswered on August 18, 2016 at 04:25 AM
There two recipient e-mails for this form and when I checked mail logs, both of them get received submissions.
There is only one recipient e-mail for this form and the common mail address for these two forms is "firstname.lastname@example.org "
Could you please confirm if you are checking your submissions from your account belong this address?
Since, it seems that submissions for both forms got received correctly as you can see below.
Could you please also check your spam folder?
Feel free to contact us anytime if the issue still persist.