What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is the Datastorage Server currently not available?

    Asked by EventInc on August 18, 2016 at 08:43 AM


    currently we are not able to upload any files in our forms. I attached the errormessage the system gave us. Could you please check, if the Server is working correctly? 

    Thanks in advance, 

    Thorben from EventInc

    Page URL:

    check thanks hello attached
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    JotForm Support

    Answered by Charlie on August 18, 2016 at 09:36 AM

    Apologies for the inconvenience. We just received news from our back-end team that the issue on the file upload field is now fixed. Please do try again. 

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    Answered by EventInc on August 18, 2016 at 09:44 AM

    Thanks Charlie! Seems to work fine now. I appreciate how quick you fixed this problem. 

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    JotForm Support

    Answered by Charlie on August 18, 2016 at 11:03 AM

    Thank you for updating us :)

    Should you need our assistance again, please do not hesitate to drop by here in the forum.