What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my website loading slow and not really at all?

    Asked by brio88 on August 18, 2016 at 08:56 AM

    I've been having issues with my website not loading or loading very slow with the form on the website. How can I resolve this ?


    P.s. It's not on a domain as yet. But it usually works when looking at website on computer. Just unsure why it's happening.

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    JotForm Support

    Answered by Jan on August 18, 2016 at 11:26 AM

    I was able to open your form properly. It is fast and I didn't encounter any error on it. Please try removing the embed form on your webpage and check if the slow loading is still present. If it is still slow without the JotForm form, then the issue is not within the form.

    You can try re-embedding the form using the Iframe code to prevent script conflicts between the form and the webpage. Here's a guide: Getting-the-form-iFrame-code

    Hope this helps. Thank you.