What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upload Issue on all forms - server error

    Asked by lafhab2 on August 18, 2016 at 09:32 AM

    Currently we cannot upload any images on our form, there's an error message:

    Server error. Upload directory isn't writable

    We currently have several forms on the go waiting to be submitted, please can you fix this asap Thanks

    all all forms style message thanks cannot upload
  • Profile Image
    JotForm Support

    Answered by Charlie on August 18, 2016 at 09:43 AM

    Apologies for the inconvenience. We just received news from our back-end team that the issue on the file upload field is now fixed. Please do try again.