Why is the submissions counter not working?

  • jailbird
    Asked on August 18, 2016 at 10:44 AM
    and why the submission counter not work??? how i can work with this feature? i can´t run the wizard...
  • Kevin Support Team Lead
    Replied on August 18, 2016 at 12:20 PM

    I have just tested the widget on my end and it works fine: 

    Why is the submissions counter not working? Image 1 Screenshot 30

    Why is the submissions counter not working? Image 2 Screenshot 41

    I've checked your forms, but I could not find where you've added the widget, could you please try again? 

    Please also try on incognito mode, maybe this is a cache issue, check on another PC if possible. 

    If the issue still persists, please check the web console and share us a screenshot of that. 

    To open the web console follow the next keyboard shortcuts: 

    Console in Chrome

    Mac: Command + Option + J

    Windows: Control + Shift + J 

    Open console in Firefox

    Windows: Ctrl+Shift+K

    Mac: Command+Option+K

    This guide will help you to upload the screenshot with your next reply: How-to-add-screenshots-images-to-questions-in-support-forum