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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autoresponder email: adding an internal or external CSS in the source editor

    Asked by grade4pagasa on August 18, 2016 at 11:54 AM

    is it possible to do external linking of css in autoresponder or thank you page? 

    if not, say i put all the necessary css codes in the form. if i use classes in the autoresponder or thank you page, will it be recognized? 

    is it possible to have this feature in the future?  

    if not, why? 

    a lot of cool stuff are available in W3.CSS.

    external CSS autoresponder thank you page
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    JotForm Support

    Answered by Welvin on August 18, 2016 at 01:20 PM

    Unfortunately, it's not possible. The workaround that you've mentioned is also not possible. You are limited to inline styling only in both autoresponder and thank you page.

    I will forward this thread to our developers as a feature request. If we have some updates, we'll make sure to let you know here.

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    Answered by grade4pagasa on August 18, 2016 at 02:31 PM

    i'm guessing the answer from the dev team will be "no". 

    i found the answer here Has anyone gotten HTML emails working with Twitter Bootstrap?

    but it's a different story with the Thank You page, right? we can use css there since the output will be from a browser (and not an email client)?

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    JotForm Support

    Answered by Welvin on August 18, 2016 at 04:07 PM

    I am not really sure about that, but I think there should be a way. The answer is always up to our developers. 

    On the thank you page, the formatting tools are actually the same and still, you can only add some inline styles there. An external or internal is still not possible.