What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Authorize.net Payment Integration: Form shows a blank page after submission

    Asked by ChettoBuddy1 on August 18, 2016 at 01:36 PM

    When our customers try to send in a jotfom it is just giving them a blank screen.

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    JotForm Support

    Answered by Charlie on August 18, 2016 at 02:50 PM

    Hi,

    I presume you are referring to the form titled "UNION WORLD NEWS"? I see that it has the payment integration Authorize.net on it. Apologies, but there seems to be a problem on the authorize.net integration earlier. Here's how it looks like on my test form when a user submits the form:

     

    But this is now fixed just a few minutes ago. Could you please try again?