What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms do not seem to be going to my email. Could you please let me know where to verify my email address so the forms will go there?

    Asked by reproassistinc on August 18, 2016 at 01:37 PM
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    JotForm Support

    Answered by david on August 18, 2016 at 02:45 PM

    I checked our email logs for the address in your form and it looks like only the most recent 3 submissions have triggered notifications.  If you would like to update that address or if you have already done so and would like to confirm which address they are sending to, here is our guide on how to do so: