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    Prevent user from selecting multiple check box options

    Asked by JulieLabrosse on August 18, 2016 at 01:44 PM

    Hi I want to know if it is possible with the checkbox feild to make sure the client can only select 1 of my 3 options. (Make it imposible for them to check 2 boxes) 

    Page URL:
    https://aupremier.com/fr/cartes-cadeaux/

    Screenshot
    checkbox check select 3
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    JotForm Support

    Answered by Charlie on August 18, 2016 at 03:16 PM

    There is a warning message when a user selects more than the allowed number of items, you can change the maximum and minimum entry of items in the "Edit Properties" window:

     

    If you would like to prevent your user to actually select other options, then I believe you should use the radio button instead. 

     

    Here's how it looks like, you can see that I can only select one item at a time:

     

    However, I see that you have existing submissions on your form, if they are not test submissions, then please note that removing or deleting a field will also delete the data associated with it. So if you delete the check box, then the data associated with it will also be deleted. 

    Let us know if this will work.