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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    blank screen and no notifications

    Asked by DrivePayments on August 18, 2016 at 02:40 PM

    All of our forms are not sending email notifications or confirmations. All of the payments go through but nobody knows about it.

    Once you have this issue resolved, can you confirm that it will email any form data/transactions on all of our forms while it was broken? Customer's need receipts and we need confirmations. 

    Page URL:
    allforms

    no notifications and email notifications form data confirm resolved
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    JotForm Support

    Answered by liyam on August 18, 2016 at 04:40 PM

    Hello DrivePayments,

    I can't seem to find any failed email deliveries of your email alerts. Can you tell us which email address you've used and is not receiving an email? Also, have you checked your junk mail folder for possibilities that the emails landed there?

    Thanks.