What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions not coming through e-mail.

    Asked by boons on April 10, 2012 at 11:00 AM

    I asked a question on here a week ago about submissions not coming through e-mail, but coming through the jotform "submission" list.  I need this fixed asap. 


    It still isn't working...

    Page URL:

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    JotForm Support

    Answered by Goldo on April 10, 2012 at 11:03 AM


    We have replied to your other thread . Please see our suggestions from there. Thank you.

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    Answered by tosborne on April 10, 2012 at 01:15 PM

    I am having the same issue here and I tried to click on the link you provided but even though I'm logged in, it will not let me see the thread that you linked.  Can someone let me know how I can get emails to work again?



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    Answered by fxr on April 10, 2012 at 01:56 PM


    Please open a new thread for your own issue.