What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I get my password? Can you reset it for me?

    Asked by David Kim  on August 18, 2016 at 02:59 PM
    how how can i can can i
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    JotForm Support

    Answered by Kevin_G on August 18, 2016 at 05:18 PM

    To reset your password you can go to the JotForm's page, click on the login button and click on the link "Forgot password?": 

    Enter either your email address or your account username: 

    An email will be sent to the email address associated to your account, but I've checked the email address you used to open this post and I could not find an account. 

    Sometimes when an email is not delivered is because of bouncing, we need to check that this is not the case and the email is being properly sent. 

    Please if you're not receiving the email provide us either your email address or your account, we will be glad to check why the email is not sent.