What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The drag and drop feature are malfunctioning

    Asked by barbaramorrison on August 18, 2016 at 03:08 PM



    My name is Raymond McDaniel, your platform is awesome and results are starting to manifest. There is a problem with the drag and drop feature on the site and its not allowing me to add the paypal button to forms that need editing. What can be done to solve this problem? The form is live, submissions are being made but the paypal button not being active is hurting the operations. Please help me.

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    JotForm Support

    Answered by Mike on August 18, 2016 at 05:23 PM

    Thank you for your kind words.

    Are you trying to add a PayPal button code to the form or enable a PayPal integration from our Payment Fields?

    If you cannot drag and drop the PayPal tool from Payment Fields, please also try it with any other browser to see if that makes any difference.