What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I accidentally purged 3 forms in my account and would like to recover them

    Asked by WanderlustWP on August 18, 2016 at 03:37 PM

    I thought purge meant return to folders..... How can I get my forms back??? Or at least my submittions... 

    recover forms
  • Profile Image
    JotForm Support

    Answered by Welvin on August 18, 2016 at 06:16 PM

    I'm sorry to say that we don't keep a backup of the deleted forms and submissions. Once the form is purged, that means to delete permanently from our servers. 

    I would suggest putting the forms in the archive the next time.