What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can customize your PDF submission, simply go to your form's submissions view: https://www.jotform.com/help/269-How-to-View-Form-Submissions
Click on the Get PDF icon, then on Customize PDF:
Once you update the design, the change will be general, all submissions will be download in that format(old and new).
Let us know if you need more help.