- RichBitchAsked on August 18, 2016 at 07:48 PM
Hi, I have just upgraded to bronze and paid $19 dollars via paypal as I was nearing my form limit. If I downgrade now, will I lose my bronze member status immediatley, or will they continue until my month that I have paid for runs out, then revert to the free plan. If I paid today, when is my next payment due, and what is the latest I can cancel without being charged for another month. Thanks
- JotForm SupportWelvinAnswered on August 18, 2016 at 10:21 PM
No, you won't lose the plan. Your subscription will continue to run until the next month. Your account will be automatically set back to the free plan on the same date. If you won't cancel the subscription, your Paypal account will be automatically charged on the next month, assuming that your funding method is active.
Let us know if you have any further questions.
- RichBitchAnswered on August 19, 2016 at 09:22 AM
Thank you for your quick response.
I would recommend JotForm to anyone. It is so easy and quick to get help from you guys. Thanks again.