What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    You folks are terrific.

    Asked by richard_shaw on August 18, 2016 at 10:16 PM

    You folks are terrific. Great feature. Can you upload any kind of files or just pdf's.

    This is a re-post of a comment on New Feature: Attach Files to Autoresponder Emails

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    JotForm Support

    Answered by Rose on August 19, 2016 at 02:49 AM

    Thank you for your kind words about JotForm. 

    Please note that enabling or disabling PDF Attachment field is used to get submission data as PDF. However, Attach a File field is used to upload any kind of documents.  The document you upload to this field seem in user side as e-mail attachment.  This is the guidance for it :




    If you have any other question, feel free to contact us. We would be pleased to assist you. 


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    Answered by Central_Saint_Martins on September 06, 2016 at 11:32 AM

    It doesn't seem to like excel files. Any reason why?
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    JotForm Support

    Answered by EltonCris on September 06, 2016 at 12:05 PM

    @Central Saint Martins

    We will answer your question on this thread https://www.jotform.com/answers/925294