What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my forms are back to zero.

    Asked by savoirdonner on August 19, 2016 at 01:34 AM

    Why ?
    i had 10's of form , now nothing

    My Forms all
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 19, 2016 at 04:58 AM

    I checked your account's Activity Logs and it looks like you have deleted and purged 9 forms last August 16th, 2016. Because these forms were deleted, all the submissions within them were also deleted. Unfortunately, it also appears that you have purged these forms, so it is not possible to recover them anymore.

    Were you not the one who deleted those forms? Does anyone else have access (login credentials) to your Jotform account who may have deleted them? 

    Please let us know if you need further assistance.
    Regards.