All my forms are back to zero.

  • savoirdonner
    Asked on August 19, 2016 at 1:34 AM

    Why ?
    i had 10's of form , now nothing

  • Chriistian Jotform Support
    Replied on August 19, 2016 at 4:58 AM

    I checked your account's Activity Logs and it looks like you have deleted and purged 9 forms last August 16th, 2016. Because these forms were deleted, all the submissions within them were also deleted. Unfortunately, it also appears that you have purged these forms, so it is not possible to recover them anymore.

    All my forms are back to zero Screenshot 20

    Were you not the one who deleted those forms? Does anyone else have access (login credentials) to your Jotform account who may have deleted them? 

    Please let us know if you need further assistance.
    Regards.