All my forms are back to zero.

  • Profile Image
    Asked on August 19, 2016 at 01:34 AM

    Why ?
    i had 10's of form , now nothing

  • Profile Image
    Answered on August 19, 2016 at 04:58 AM

    I checked your account's Activity Logs and it looks like you have deleted and purged 9 forms last August 16th, 2016. Because these forms were deleted, all the submissions within them were also deleted. Unfortunately, it also appears that you have purged these forms, so it is not possible to recover them anymore.

    Were you not the one who deleted those forms? Does anyone else have access (login credentials) to your Jotform account who may have deleted them? 

    Please let us know if you need further assistance.