Not getting submissions to my email address

  • limowynajem
    Asked on August 19, 2016 at 2:14 AM

    Hello

    I'm not getting submitions to my email address since yesterday, checked email address, spam, trash, sent test emails and nothing. Could you help please?

    Page URL: http://www.limo-wynajem.pl/
  • John_Benson
    Replied on August 19, 2016 at 2:57 AM

    The reason you're not receiving notification is because the email recipient landed in the bounce list. I have removed the email (lim***najem.pl@gmail.com) in the bounce list. Here's a screenshot:

    Not getting submissions to my email address Image 1 Screenshot 20

    You should be able to receive email notifications now. You can learn more on how to address concerns for emails landing in the bounce list from this guide: How-to-Prevent-Email-Bouncing-Related-Issues

    Also, try to contact your email service provider and ask them to whitelist the IPs and domains found from this guide: Whitelisting-JotMails-IP-Addresses

    Let us know if you need further help. Thank you.

  • limowynajem
    Replied on August 19, 2016 at 3:45 AM
    Thank you for your help.
    Best regards,
    Peter
    19.08.2016 8:56 AM "JotForm" napisał(a):
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