What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to change my credit card - the system just sends me to paypal - how can I change this?

    Asked by dlowrence on August 19, 2016 at 03:29 AM
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    JotForm Support

    Answered by Chriistian on August 19, 2016 at 05:26 AM

    I would like to inform you that to change your billing from PayPal to credit card, the only option is to cancel your existing paypal subscription on Paypal, then upgrade again with your credit card.

    Here's how to cancel the subscription on paypal: How Can I Cancel My PayPal Subscription? 

    If you need further assistance, please let us know.

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    Answered by dlowrence on August 19, 2016 at 12:45 PM
    Thanks Christian - it was my issue with a Paypal account - sorry!
    Best Regards
    David Lowrence
    07912 212503 (Pers. Mobile)
    07867 827693 (Work Mobile)
    01604 460946 (Home)