- AssociativismoAsked on August 19, 2016 at 05:44 AM
Yesterday I tried to pay and didn't work. Today say Subscription expired. Please try reactivating your subscription
I tried to reactivating but i'm not sure if it's ok.
Please, can you tell me how to do. I want to pay monthly
- JotForm SupportJohn_BensonAnswered on August 19, 2016 at 09:31 AM
I checked your account and it is still active. It is still under the Premium monthly. You don't have to pay monthly because the subscription is set to auto-renew. It means that you'll be charged automatically for each month unless you cancel your subscription.
Let us know if you need further assistance. Thank you.