- mpodonlineAsked on August 19, 2016 at 10:29 AM
I integrated infusionsoft and all was working ok. However for my last few tests, the contact has been copied across ok, but thats it.
Its supposed to start a simple campaign that has been linked by api. The campaign only applies a tag and sends 1 email.
It worked ok to start with but now the campaign won't start.
I've removed and reintegrated infusionsoft a number of times and test embedded forms and hosted forms but no luck
- CharlieAnswered on August 19, 2016 at 12:41 PM
Apologies for the inconvenience.
I'm sorry, I'm not that quite familiar on Infusionsoft so my response might be limited.
But I researched this and I presume you are referring to the Campaign builder of Infusionsoft? You created a campaign and is based on the API call? When a submission is made on a JotForm form, the submission data is added in the Contacts list, and the campaign should be triggered. Is that correct?
Is the campaign sequence similar to this one:
Would it be possible to share us yours?
I presume you have already followed this guide: https://www.jotform.com/help/379-Achieving-InfusionSoft-Campaign-Goals-with-JotForm#trigger? Please do follow that guide to make sure that campaign will be triggered successfully.
We'll wait for your response.