I have deleted past submissions but my total shows more than I actually have.

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    marciamc
    Asked on August 19, 2016 at 11:13 AM

    I just downgraded from a paid account to free because the summer activity that I used jotform is scaling back.  I notice that the total of submissions is 190 ...but that does not match what I see. 

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    Charlie
    Answered on August 19, 2016 at 12:53 PM

    I have re-calculated your monthly submission count, problem is now fixed.

    Apologies for the inconvenience. Please do note the new account limits that you have for Free plan.

    Let us now if you need more information on this.