Registrations have disappeared

  • Aimee Caster
    Asked on August 19, 2016 at 2:30 PM

    Hi,

     

    Yesterday I had 165 registrations and today I have 134. Where did 31 of my registrations go???? I just paid to have my account upgraded, paid, got a receipt and now my registrations are disappearing. It's for the National Mentoring Symposium.

  • David JotForm Support
    Replied on August 19, 2016 at 3:15 PM

    I restored the submissions that were missing.  The total now shows as 166 for the form.  If any further submissions are missing, let us know and we will be happy to have another look.