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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Registrations have disappeared

    Asked by Aimee Caster on August 19, 2016 at 02:30 PM

    Hi,

     

    Yesterday I had 165 registrations and today I have 134. Where did 31 of my registrations go???? I just paid to have my account upgraded, paid, got a receipt and now my registrations are disappearing. It's for the National Mentoring Symposium.

    Page URL:
    www.nmsevent.ca/registration

    registrations My Account upgraded disappearing and
  • Profile Image
    JotForm Support

    Answered by david on August 19, 2016 at 03:15 PM

    I restored the submissions that were missing.  The total now shows as 166 for the form.  If any further submissions are missing, let us know and we will be happy to have another look.