A resposta automática não esta sendo enviada para os usuários do Formulário. o que pode estar acontecendo ?

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    brunoreckl
    Asked on August 19, 2016 at 04:03 PM
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    Irshad
    Answered on August 19, 2016 at 05:18 PM

    I am assuming you are facing email notification related issues. 

    Please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.

    Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

     

     

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    brunoreckl
    Answered on August 19, 2016 at 06:45 PM
    Obrigado ..... me ajudou muito ...
    Bruno César F. de Oliveira
    MIS - Crédito
    •+55 34 3131-1313
    bruno.fernandes@ricardoeletro.com.br
    [Descrição: assinatura-re-nova]
    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: sexta-feira, 19 de agosto de 2016 18:18
    Para: Bruno Cesar Fernandes De Oliveira
    Assunto: Re: A resposta automática não esta sendo enviada para os usuários do Formulário. o que pode estar acontecendo ?
    A new response has been received:
    [Imagem removida pelo remetente. JOTFORM]
    Answered by Irshad
    I am assuming you are facing email notification related issues.
    Please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.
    Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:
    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues
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    liyam
    Answered on August 19, 2016 at 09:34 PM

    On behalf of Irshad, you are welcome.

    If you have other questions, please let us know.

    Thanks.