What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I keep having a form sent by mail with a recipient of [name]

    Asked by e2f on August 19, 2016 at 05:16 PM

    I keep having a form sent by mail with a recipient of [name] <noreply@jotform.com>

    Is there any way I can have the email reply-to field be the user's entered email address?

    Example.

    ---------- Forwarded message ----------
    From: Peter Corless <noreply@jotform.com> <————— How can this use the user-provided email address (ppc@e2f.com) from below?
    Date: Fri, Aug 19, 2016 at 5:47 PM
    Subject: New submission: Multimedia Services Request
    To: projects@e2f.com


     
      Job Application Form  
     
    Your Name Peter Corless
    Company Name e2f
    E-mail ppc@e2f.com
    Phone Number (650) 9063134
    Page URL:
    https://e2f.com/multimedia-service-request/

    name recipient keep sent
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    JotForm Support

    Answered by Welvin on August 19, 2016 at 06:57 PM

    You will need to setup Mandrill SMTP in order to use the email field of the form as the sender email.

    https://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill 

    Please note that Mandrill is now listed as MailChimp Addons and you can only use it when having a paid MailChimp account.

    If your purpose is to reply directly to the user, you can select the email field as your Reply-To email: