What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do payments I receive via JotForm go directly into my PayPal business account?

    Asked by ArthursVortex on August 19, 2016 at 11:24 PM

    Hi,

     

     

    I am new to JotForm. I want to know if when I e-mail customers an invoice and they pay it using their credit cards if the money goes directly into my PayPal business account? Also, if I pay for the $19.99 service, will I be able to contact your customer service via phone or will I have to continue to submit my questions online? 

     

    Best Regards,

     

    Ben Harris Jr.,

    (323)439-9616

    E-mail: ArthursVortex@Gmail.com

    JotForm receive Via business account
  • Profile Image
    JotForm Support

    Answered by liyam on August 19, 2016 at 11:37 PM

    Hello Ben,

    To answer your questions:

    I want to know if when I e-mail customers an invoice and they pay it using their credit cards if the money goes directly into my PayPal business account?

    Yes, all payments you receive shall be credited to your Paypal account directly.

     

    Also, if I pay for the $19.99 service, will I be able to contact your customer service via phone or will I have to continue to submit my questions online?

    Unfortunately, we do not have a phone contact center to handle voice communications. So you will have to submit your questions online. But in any case, we are here 24/7 to be able to address to your concerns as soon as possible.

    Feel free to let us know if you have further questions or concerns.

    Thanks.