Do payments I receive via JotForm go directly into my PayPal business account?

  • Profile Image
    ArthursVortex
    Asked on August 19, 2016 at 11:24 PM

    Hi,

     

     

    I am new to JotForm. I want to know if when I e-mail customers an invoice and they pay it using their credit cards if the money goes directly into my PayPal business account? Also, if I pay for the $19.99 service, will I be able to contact your customer service via phone or will I have to continue to submit my questions online? 

     

    Best Regards,

     

    Ben Harris Jr.,

    (323)439-9616

    E-mail: ArthursVortex@Gmail.com

  • Profile Image
    liyam
    Answered on August 19, 2016 at 11:37 PM

    Hello Ben,

    To answer your questions:

    I want to know if when I e-mail customers an invoice and they pay it using their credit cards if the money goes directly into my PayPal business account?

    Yes, all payments you receive shall be credited to your Paypal account directly.

     

    Also, if I pay for the $19.99 service, will I be able to contact your customer service via phone or will I have to continue to submit my questions online?

    Unfortunately, we do not have a phone contact center to handle voice communications. So you will have to submit your questions online. But in any case, we are here 24/7 to be able to address to your concerns as soon as possible.

    Feel free to let us know if you have further questions or concerns.

    Thanks.