What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account was suspended

    Asked by qmminhphu on August 20, 2016 at 05:13 AM

    My account was suspended, my form have no field relating to usename or pasword or credit information at all, please resolve !

    credit resolve suspended account suspended
  • Profile Image
    JotForm Support

    Answered by Jan on August 20, 2016 at 09:29 AM

    I believe this is a duplicate thread. My colleague Nik_C already fixed your issue based on this thread (https://www.jotform.com/answers/911369).

    If you need further assistance, let us know. Thank you.