What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I set payment currency based on billing/shipping country?

    Asked by Michael Lewis  on August 20, 2016 at 10:53 AM

    I would like to charge a "flat price" of X.

     

    However, if an order is being shipped to Canada, I want to collect payment in X $ CDN.

     

    If the same order is being shipped to United States, I want to collect payment in X $ USD.

     

    Is this possible with JotForm rules?

    currency payment currency
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    JotForm Support

    Answered by Boris on August 20, 2016 at 12:00 PM

    I'm afraid not, Michael, our payment fields only support a single currency to be set. If you wanted to have two currencies for your users, you would have to use two different forms - setting USD as the currency in the payment field of one form, and setting CAD as the currency in the payment field of your second form.

    If you opt to use multiple forms and have a different currency set inside each of them, the following guide describes how to embed these different forms to appear inside one "container" form:

    https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form

    With this setup, you would have one "container" form, where your users would be selecting whether they want a Canadian or US form. Based on this selection the "container" form would display either the US form, or the form for Canada.

    I hope this helps, and if you have further questions or need any assistance, please let us know. Thanks.