Only one month a year we use over 100 submissions. I upgraded my account to pay for it, but I want to down grade at the end of the month.

  • Profile Image
    Asked on August 20, 2016 at 12:01 PM
  • Profile Image
    Answered on August 20, 2016 at 12:43 PM

    I have set your subscription to where it will be cancelled at the end of its period(2016-09-21 ). Right now you are on Bronze, however, please be reminded that once your account is downgraded your Upload Storage will become 100MB from 10GB, then you will only be allowed to have 1 sub-user account, and your Total Submission Storage will be limited to 500 from unlimited.

    Right now, your account has a total of 622 submissions stored in it. You can clear older submission to reduce the total by deleting it, however, before you do that may I suggest you download your submissions first especially the most important ones.



    If you have any further question, please feel free to contact us anytime. Thank you.