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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Popup module where the form is embedded is not showing up on top in mobile devices

    Asked by Davidferr on August 20, 2016 at 05:08 PM

    Hi, my newsletter popup on mobile is not be presenting on top, when it appear we need to scrolldown to view it, can you see if you could fix that please?

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    JotForm Support

    Answered by Welvin on August 20, 2016 at 07:48 PM

    You seem to be using a popup module in Shopify. I would suggest contacting Shopify for this matter as we don't have the control over their module. Tell them that you are using iframe embed method of your Jotform form.

    Or, try to embed the form using the iframe but without the script tag. Use the following codes only:

    <iframe id="JotFormIFrame" allowtransparency="true" src="https://form.jotformz.com/61573563898674" frameborder="0" style="width: 100%; height: 423px; border: none;" scrolling="no"> </iframe>

    I hope this works for you. Please try it.