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    i cant receive submissions on my email

    Asked by irene.POWERMAX on April 11, 2012 at 02:16 AM

    I cant receive the new submissions on my email

    Page URL:
    http://www.jotform.com/submissions/20808393142451

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    Answered by fxr on April 11, 2012 at 03:02 AM

    I don't see anything obviously wrong with your form configuration. 

    Do you have a secondary email address on which we could try a test? If so, can you add it to the existing notification?

    ie. Click Email Alerts -> Select the notification name -> click on the Reply-to & Recipient settings button, then in the Recipient Email text box, add a comma and a 2nd email address.

     

     

    Save the form.

    Then, can you put through a test submission to see if either of those email address are able to recieve the notfication email?