What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot log in to iPhone app.

    Asked by Theun on April 11, 2012 at 03:57 AM
    Why is my account not valid for the iPhone app? I tired it several times but it will not get me in.Best,Theun
    app
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    JotForm Support

    Answered by idarktech on April 11, 2012 at 06:48 AM

    Hi Theun,

    Can you access your JotForm account on computer?

    Account and Password are case sensitive. Please make it sure you type exactly as you type here on the web site.

    Let us know if you're still having any difficulties logging in your account after that. Thanks.

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    Answered by Theun on April 11, 2012 at 11:37 AM
    I tried it several times. The site login works fine but the app still won't let me in with the same error.
    Best,
    Teun
    Op 11 apr. 2012 om 12:48 heeft "JotForm Support Forum" het volgende geschreven:
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    JotForm Support

    Answered by NeilVicente on April 11, 2012 at 03:33 PM

    @theun

    Do you log in to the iPhone app using your e-mail address? If yes, try using your account username (Theun) instead.

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    Answered by Theun on April 11, 2012 at 05:30 PM
    That did the trick! Stupid of me, when I think of it..!
    Op 11 apr. 2012 om 21:33 heeft "JotForm Support Forum" het volgende geschreven: