What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to select fields when creating a condition

    Asked by bibliograph on August 21, 2016 at 06:50 AM

    first, I wanna say your site looks great and is friendly to use. thank you for giving a free use of it.

    I am not a programmer... and I dont know html or css. 

    I tried to build a more complicated form using jotform but working with the multiple conditions  is quiet difficult for me. 

    1. the display of the condition vary: sometimes a radio button will allow conditioning and another time it just wont give that option, it is disabled. why? 

    2.

    when I try to orgenize the conditions from the main condition option (not from within a specific field) the order of the conditions change  in a  manner that I couldnt follow, thus causing me to delete needed fields thinking it may be double. why doesn't it just stay in place? maybe it could be orgenized by pages and than by fieldns for a better view of the conditions?

    3.

    your support in ltr languages requiers css knowledge which is not basic. I tried to follow the forums threads but could not find how to ltr all fields. 

    4.

    your css editor sometimes will show a fields css and sometime the whole script and I couldnt figure out how to switch between them. 

    with respect,

    Noam Raanan

     

    Page URL:
    https://www.jotform.com//?formID=62273316662455

    multiple conditions radio button field radio button unable to select condition
  • Profile Image
    JotForm Support

    Answered by Jan on August 21, 2016 at 09:52 AM

    Thank you for your compliments. We appreciate your feedback.

    1. The display of the condition vary: sometimes a radio button will allow conditioning and another time it just wont give that option, it is disabled. why? 

    The radio button should be available in the options when you're creating a condition. Here's an example:

    Please take note that the static texts, page breaks, and images cannot be used for conditions. This items will be grayed out in the drop down options. The options highlighted in red can be used for condition.

     

    Hope that helps. Let us know if you need further help. Thank you.

     

  • Profile Image
    JotForm Support

    Answered by Jan on August 21, 2016 at 09:53 AM

    I need to create a separate threads for your other issues. Here are the thread URLs:

    2. Organizing the conditions: https://www.jotform.com/answers/911839

    3. Support in LTR language: https://www.jotform.com/answers/911843

    4. CSS editor not working properly: https://www.jotform.com/answers/911844

    Thank you.