What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I go over my upload space limit, can I delete some forms or submissions to go under that limit?

    Asked by Nameer1 on August 21, 2016 at 02:57 PM

    I have a free account, and I was wondering if  I delete some forms or some submissions will it make a difference? In terms of my upload limit?

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    JotForm Support

    Answered by Kiran on August 21, 2016 at 03:51 PM

    In order to clear the storage space of your account, it is required to delete some submissions that have attachments. Please be noted that once the submissions are deleted from your JotForm account, they cannot be recovered in any way. Please make sure that you have the backup of your submissions before you delete them. You may consider integrating Google Drive or DropBox to your JotForm so that the submissions along with the uploaded files will also be stored in the cloud storage.

    Hope this information helps!