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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Good evening, I'm trying to get my autoresponder to come to this address ifo.travelshack1@gmail.com. It also is going to travelshack1@gmail.com

    Asked by dsutphin on August 21, 2016 at 09:36 PM

    How can I correct this to have it go to info.travelshack1@gmail.com


    Thank you

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    JotForm Support

    Answered by Chriistian on August 21, 2016 at 10:52 PM

    Please note that the email recipient of your autoresponder is based on the email address that was entered in your form's email field. You can find out more about autoresponders here: Creating a Form Autoresponder.

    Perhaps you are referring to the Email Notification? I checked your form's email notifications and it looks like it is already sending to info.travelshack1@gmail.com. However, you also have 4 other notifications that send to travelshackl1@gmail.com, which is why you still receive emails on that address.

    To resolve the issue, please delete the 4 other notifications on your email wizard and leave the one with info.travelshack1@gmail.com as the recipient.

    Please let us know if you need further assistance.