I paid for the economy, but my account is showing the free one.

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    Asked on August 21, 2016 at 10:09 PM

    I used to pay with bluesnap but this time I had to pay with fastspring.  we cancelled the credit card that was on file and that is why I had to change I guess.  I just need it to work, I am passed my submissions already..

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    Answered on August 21, 2016 at 11:35 PM

    Hello wayneedham,

    I'm sorry for the trouble caused to you.

    I have taken care of your account issues and upgraded it back to economy monthly subscription. Please sign out form your account and then sign in again for the changes to reflect.

    Thank you!

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    Answered on August 22, 2016 at 01:05 AM
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    Answered on August 22, 2016 at 03:29 AM

    Hello Ainibezad,

    The link you gave returns an Error 404. If you have questions, may I recommend that you start a new topic in order for us to be able to assist you properly.