What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    change form space

    Asked by thelookbook on April 11, 2012 at 08:14 AM

    I found that there are too much blank space on both sides of the form, how to solve this? I have make the width smaller but it doesn't work.

  • Profile Image
    JotForm Support

    Answered by Goldo on April 11, 2012 at 08:16 AM

    Can you provide us the form url please? we will have it checked.

  • Profile Image

    Answered by thelookbook on April 11, 2012 at 08:17 AM

    the form is called franchise your brand

  • Profile Image
    JotForm Support

    Answered by abajan on April 11, 2012 at 08:27 AM

    @thelookbook

    Is the form embedded in a website? If so, please provide that site's URL so that we can have a look.

    Thanks

  • Profile Image

    Answered by thelookbook on April 11, 2012 at 08:29 AM
  • Profile Image
    JotForm Support

    Answered by Goldo on April 11, 2012 at 08:45 AM

    I tried my to build my own version of your form, see: http://www.jotform.me/form/21013423416438

    If you want to use that form instead, you can just clone it.

    I adjusted the form width and the sizes of the fields to minimize spaces.

  • Profile Image

    Answered by thelookbook on April 11, 2012 at 09:06 AM

    Your form background is also in white. You won't see the problem.

     

    Do you mean I need to clone my existing form? It just the same.

  • Profile Image
    JotForm Support

    Answered by Goldo on April 11, 2012 at 09:19 AM

    I have just changed the background. Please have a look once more.

    If you want you can clone the form I created. To do this go to:

    My Forms > New Form > Import Form > Choose From a WebPage and enter http://www.jotform.me/form/21013423416438 on the box provided.

  • Profile Image

    Answered by thelookbook on April 11, 2012 at 09:30 AM

    Your form background is same as the webpage background, how to test?

  • Profile Image
    JotForm Support

    Answered by Goldo on April 11, 2012 at 09:37 AM

    To test, simply get the embed code of the cloned form (assuming you have successfully cloned my form) and then replace the code that is on your website.

    You can easily change the background of the form by going to Setup & Embed > Preferences > Form Styles > Background .

  • Profile Image
    JotForm Support

    Answered by abajan on April 11, 2012 at 10:05 AM

    There appears to be a problem with cloning the form because of some sort of glitch. However, setting the form's background to transparent should resolve the issue: Setup & Embed tab > Preferences > Form Styles > Background:


    When done, click "Close Settings" and save the form.