All my forms keep saying they are disabled when they're not

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    Asked on August 22, 2016 at 01:49 AM


    All my forms keep coming up with an error saying they are disabled when I try to preview them.  I have tried disabling them and reenabling them but I keep getting the error.


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    Answered on August 22, 2016 at 03:41 AM


    I just checked your account and found that it was automatically suspended by the system. This is the reason why your form appears to be disabled. But, upon reviewing your account, I did not find any reason to which could have caused your suspension. As a result, I went ahead and reactivated your account. You should be able to publish your forms again.

    If you have questions, please let us know. We'll be more than happy to assist.