All my forms keep saying they are disabled when they're not

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    adampallozzi
    Asked on August 22, 2016 at 01:49 AM

    Hi,

    All my forms keep coming up with an error saying they are disabled when I try to preview them.  I have tried disabling them and reenabling them but I keep getting the error.

    Thanks

  • Profile Image
    liyam
    Answered on August 22, 2016 at 03:41 AM

    Hello,

    I just checked your account and found that it was automatically suspended by the system. This is the reason why your form appears to be disabled. But, upon reviewing your account, I did not find any reason to which could have caused your suspension. As a result, I went ahead and reactivated your account. You should be able to publish your forms again.

    If you have questions, please let us know. We'll be more than happy to assist.

    Thanks.