What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my forms keep saying they are disabled when they're not

    Asked by adampallozzi on August 22, 2016 at 01:49 AM

    Hi,

    All my forms keep coming up with an error saying they are disabled when I try to preview them.  I have tried disabling them and reenabling them but I keep getting the error.

    Thanks

    Page URL:
    https://form.jotform.co/62277529328868

    My Forms all keep preview thanks
  • Profile Image
    JotForm Support

    Answered by liyam on August 22, 2016 at 03:41 AM

    Hello,

    I just checked your account and found that it was automatically suspended by the system. This is the reason why your form appears to be disabled. But, upon reviewing your account, I did not find any reason to which could have caused your suspension. As a result, I went ahead and reactivated your account. You should be able to publish your forms again.

    If you have questions, please let us know. We'll be more than happy to assist.

    Thanks.