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    Unable to download the submissions in excel file.

    Asked by doca04056 on August 22, 2016 at 01:59 AM

    Downloading submissions between 0 and 1000 failed.   

     

     

    i wait you

    Page URL:
    https://form.jotform.me/62231524895458

    Screenshot
    Submissions downloading size
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    JotForm Support

    Answered by ashwin_d on August 22, 2016 at 03:51 AM

    Hello doca04056,

    I'm sorry for the trouble caused to you.

    I did try to download your submissions in excel and I am not able to replicate the issue you are having. I was able to download the submission excel successfully. I was also able to download the uploads as well. Please check the screenshot below:

     

    I would suggest you to please try again and get back to us if you have any trouble. We will go ahead and send email the excel file to you.

    Thank you!