Unable to download the submissions in excel file.

  • doca04056
    Asked on August 22, 2016 at 1:59 AM

    Downloading submissions between 0 and 1000 failed.   

     

     

    i wait you

    Jotform Thread 912161 Screenshot
  • Ashwin JotForm Support
    Replied on August 22, 2016 at 3:51 AM

    Hello doca04056,

    I'm sorry for the trouble caused to you.

    I did try to download your submissions in excel and I am not able to replicate the issue you are having. I was able to download the submission excel successfully. I was also able to download the uploads as well. Please check the screenshot below:

    Unable to download the submissions in excel file Screenshot 20

     

    I would suggest you to please try again and get back to us if you have any trouble. We will go ahead and send email the excel file to you.

    Thank you!