What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found

    Asked by Cooltra on August 22, 2016 at 05:13 AM

    I've just created a form, and I'm able to see in "My forms", even I can edit and add fields, but I'm not able to see it in Preview or in a browser. I've got a "Form not found" error

    Thank you in advance,

    Page URL:
    https://form.jotformeu.com/62342198692362

    Screenshot
    form not found form missing
  • Profile Image
    JotForm Support

    Answered by John_Benson on August 22, 2016 at 06:25 AM

    I checked your form and account, it is working fine, nothing unusual. Here's a screenshot of your working form:

    Can you try re-logging into your account?

    Let us know if that didn't work so we can investigate it further. Thank you.