- mirweisAsked on August 22, 2016 at 05:46 AM
hello, since yesterday the preview function doesn´t work. it means: if i make any changes in the editor mirror and press the preview button, than i can´t see any of the changes in the preview. but if i go back to the editor, than i can see all the changes in the editor mirror......but not in the preview.
and that is not a question of use error.....the reason is a unstable system. i am really disappointed, because that is the 2th problem during 1 week.
my plan is to but a few hundred of items in the form.....and it would be a disaster, if i get than every weeks this kind of problems........ :-( ((((
- JotForm UI DeveloperberilAnswered on August 22, 2016 at 07:36 AM
First of all, we are sorry for the inconvenience this may caused you. I've tested your form. Unfortunately, I am not able to reproduce the same issue that you’re having. It is updating the changes when I open your form on Preview.
It might be a temporary issue. Can you also test it on your side and let us now the result?
- mirweisAnswered on August 22, 2016 at 09:04 AM
hello beril, yes you are right. it works again. but after 24 hours :-( right now is this not a problem, but if the form is online with a few hundred items.......than it would a big problem for me. how ever....thank you very much for the fast response.
best regards from germany