Can I view and print the form submission individually that were encrypted

  • URI_JOT_Forms
    Asked on August 22, 2016 at 8:55 AM
    2) I also encrypted the form.  I can view and print the form individually with the key I saved.  I can download the file to csv or excel...
    however, how do I decrypt the Excel file?
  • jonathan
    Replied on August 22, 2016 at 9:19 AM

    Yes.

    As soon as you were able to remove the encryption on the form using your private key, you should now be able to print and download specific submission only.

    Let us know if you need further assistance.

    --

    Since the next question was another feature, I created a thread for it here https://www.jotform.com/answers/912336 We will attend to it shortly.

     

  • URI_JOT_Forms
    Replied on August 22, 2016 at 12:30 PM

    When I removed the decryption key, it encrypted everything on that form... basically, I could not do anything.  View the submission or download decrypted data.

  • John_Benson
    Replied on August 22, 2016 at 2:02 PM

    Please try to encrypt the form again. Once you turn on the encryption, it will ask for the Encryption Key. Please select the "I will use my existing keys" option.

    Can I view and print the form submission individually that were encrypted Image 1 Screenshot 20

    After turning on the Encryption, please try downloading the submission as an Excel file. 

    Let us know if you need further help. Thank you.