Why submit button is not working on my form?

  • HRAdminMoss
    Asked on August 22, 2016 at 9:09 AM
    However, now I have another issue. When I fill out the form it just hangs after I press the submit button. the button says please wait... but nothing is happeing. thank you
  • Nik_C
    Replied on August 22, 2016 at 9:24 AM

    I checked your form and did a test submission(please ignore it).

    Why submit button is not working on my form? Image 1 Screenshot 20

    Could you please check and let us know if the issue still persists.

    We'll wait for your response.

    Thank you!

  • HRAdminMoss
    Replied on August 22, 2016 at 10:02 AM

    Hi,

     

    the problem persists. I deleted the history, cash...tried different browser. not sure what to do next. 

  • Nik_C
    Replied on August 22, 2016 at 10:34 AM

    Now when I checked your form I was able to replicate this issue, submit button was stuck on Please wait.

    Then I tried to remove the TinyMCE widget and save and that worked. I re-added the TinyMCE widget and tested again and it worked.

    So, could you please try to remove both of your TinyMCE widgets, save, add them again and test?

    Hope it helps.

    Please let us know how that worked.

    Thank you!

  • HRAdminMoss
    Replied on August 22, 2016 at 12:58 PM

    it worked, thank you

  • Nik_C
    Replied on August 22, 2016 at 1:02 PM

    You're welcome, I'm very glad it worked. 

    Cheers!

     

  • HRAdminMoss
    Replied on August 22, 2016 at 3:20 PM

    oh no! it is doing it again

  • Nik_C
    Replied on August 22, 2016 at 3:43 PM

    You can try repeating the steps I have suggested before or you could try using the text field, it allows rich text formating and using html to embed the content:

    Why submit button is not working on my form? Image 1 Screenshot 20

    It has a very similar functionality and it will prevent the issue when submitting from happening.

    Please let us know if you need more information.