How do I decrypt the submission Excel file?

  • URI_JOT_Forms
    Asked on August 22, 2016 at 9:17 AM
    however, how do I decrypt the Excel file?
  • jonathan
    Replied on August 22, 2016 at 9:21 AM

    You will need to remove first the encryption using your private key before you can download/view the Excel file.

    User guide: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Let us know if this did not work for you.